Understand the art of ‘Good Service & Support’

Strong relationships can make or break the growth of any product.
By joining Computergate’s Partner Services we will show you how to build a successful support model to create strong revenues throughout the channel.
“Good support ensures repeat business”, while Sales is important, on-going service & support is rarely considered in the total solution.

Service & support is the lynch pin from creating a Good product to providing a Great product. Computergate designs each service model from the ground up.
Our tried and true delivery process built over the past 15 years is highly recommended by each of our partners.

This process keeps internal expectations in mind by realising achievable outcomes.
Whilst you focus on ‘Selling your Product’, Computergate is focused on world class support to each and every client when service is required.

Our Partner program is designed to help your organisation improve on support delivery by using our established & proven process.
Let us take care of your product servicing requirements, so you can focus delivering outstanding products and services.

Computergate’s Partner network offers service solutions throughout Asia Pacific to many vendors and distributors.

OUR PARTNER ECOSYSTEM

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Global Service Partners

 

Delivering impactful and strategic business
services on a global scale

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Authorised Partner

 

Strategic partnerships that provide
accredited support services

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Service Agents

 

Bring powerful and innovative services
throughout the APAC region

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Vendor Partners

 

Linking with Vendors who require
in-country warranty service

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Distribution Partners

 

Local Distribution Partner engagement enhances
their product offerings to grow sales

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Partner Programs

Dedicated Account Manager & Sales Support

All partners are assigned a dedicated Account Manager to provide Sales supports and strategy development. Your Account Manager is your first point of call for:

New sales opportunity and tender response support
Access to subject-matter and technical expertise
Joint Sales and marketing development
Lead Generation programs
Support escalation

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Marketing and Lead Generation

We can work with your sales and marketing teams to run dedicated joint lead generation and awareness campaigns.

Marketing and Lead Generation support can include:

  • Partner listing on Computergate website
  • Access to Sales tools and marketing collateral
  • Joint press and media announcements
  • Case studies
  • Webinar and event sponsorships
  • Joint lead-generation campaigns including telesales, SEM and eDMs
Contact Computergate Today to Learn More