Computergate offers a full range of Partner & Managed Services to provide comprehensive and cost- effective IT support services for all size businesses.We are currently seeking EUC Lead at Eastern Creek in Sydney, to provide high levels of levels of end users computing support.6-9 months and may go longer.Primary responsibilities include:To provide critical support & expertise help during project kick off & go-liveTo support Intune Admin – Second or Third LevelTo provide support with experience in SCCM 2007 & 2012 / version 1802,1806,1810, 1902 & 2010 (End Point Manager CB).To monitor environment, solving issues (Raised from L2 & L3) and write technical specs and gathering requirementsTo handle infrastructure along with knowledge of ITIL processes; especially RCA preparation, incident management and change managementTo work with team in automating the deployment processTo provide SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designingTo coordinate interactions with business stakeholders & responsible for sponsor managementTo work closely with technical design authority team and Infra teamsTo support customer security team to perform penetration tests along with technical team and resolve any security vulnerabilities identified Key Selection Criteria:8 – 10 years of experience in managing cloud platforms like AWS, Azure, O365, Intune along with SCCM, application packaging and maintaining the customer infra to latestFamiliar with Office 365 and Azure AD Development and AdministrationHave good knowledge on MFA authentication and maintain MFA as a core component for authentication Azure ADExperience in using Microsoft BitLocker Administration and Monitoring (MBAM)Strong practical experience in the use of PowerShellExperience of undertaking SharePoint BAU Admin activitiesExperience taking requirements and generating designs and implementing a final solutionExcellent client facing experience and communications skillsStrong troubleshooting and client interfacing skillsStrong organization skills and ability to prioritize, plan and multitask work assignmentsTask ownership and ability to work within deadlines / timelines and budgetsDemonstrated experience with designing, implementing and supporting cloud based solutionsStrong capability to identify problems with a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.Demonstrated ability for self-directed learning and training of others.Should be flexible to work in ShiftsAustralian Permanent Resident (minimum)Driver License & possess own vehicle is essentialYou must have strong technical know-how or the ability to be able to identify and/or resolve issues by adapting to the outcome of the requirement.If you think that you have what it takes to meet these minimum requirements and looking for a career opportunity that will definitely broaden your skills then let us know. 65000 AUD Eastern Creek 2766

EUC Lead (Sydney)

Computergate offers a full range of Partner & Managed Services to provide comprehensive and cost- effective IT support services for all size businesses.

We are currently seeking EUC Lead at Eastern Creek in Sydney, to provide high levels of levels of end users computing support.

6-9 months and may go longer.

Primary responsibilities include:

  • To provide critical support & expertise help during project kick off & go-live
  • To support Intune Admin – Second or Third Level
  • To provide support with experience in SCCM 2007 & 2012 / version 1802,1806,1810, 1902 & 2010 (End Point Manager CB).
  • To monitor environment, solving issues (Raised from L2 & L3) and write technical specs and gathering requirements
  • To handle infrastructure along with knowledge of ITIL processes; especially RCA preparation, incident management and change management
  • To work with team in automating the deployment process
  • To provide SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing
  • To coordinate interactions with business stakeholders & responsible for sponsor management
  • To work closely with technical design authority team and Infra teams
  • To support customer security team to perform penetration tests along with technical team and resolve any security vulnerabilities identified

 Key Selection Criteria:

  • 8 – 10 years of experience in managing cloud platforms like AWS, Azure, O365, Intune along with SCCM, application packaging and maintaining the customer infra to latest
  • Familiar with Office 365 and Azure AD Development and Administration
  • Have good knowledge on MFA authentication and maintain MFA as a core component for authentication Azure AD
  • Experience in using Microsoft BitLocker Administration and Monitoring (MBAM)
  • Strong practical experience in the use of PowerShell
  • Experience of undertaking SharePoint BAU Admin activities
  • Experience taking requirements and generating designs and implementing a final solution
  • Excellent client facing experience and communications skills
  • Strong troubleshooting and client interfacing skills
  • Strong organization skills and ability to prioritize, plan and multitask work assignments
  • Task ownership and ability to work within deadlines / timelines and budgets
  • Demonstrated experience with designing, implementing and supporting cloud based solutions
  • Strong capability to identify problems with a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Demonstrated ability for self-directed learning and training of others.
  • Should be flexible to work in Shifts
  • Australian Permanent Resident (minimum)
  • Driver License & possess own vehicle is essential

You must have strong technical know-how or the ability to be able to identify and/or resolve issues by adapting to the outcome of the requirement.

If you think that you have what it takes to meet these minimum requirements and looking for a career opportunity that will definitely broaden your skills then let us know.