Kodak Alaris services and offering
Computergate is now an
Authorised Service Partner for Kodak Alaris
maintenance service & repairs in New Zealand
Repair & Maintenance Services
Computergate is offering on-site repairs and maintenance services that covers all parts, labour and remote support. Nominated Kodak Alaris products can be extended to a 1-year Standard Warranty to a 3-year or 5-year option. This gives you a guarantee and ‘peace of mind’ that you will have your problem resolved. Further renewable 1-year options along with a number of Preventative Maintenance services per year, can be configured to your specific usage requirements. Computergate technicians are specialists in Kodak Alaris scanner repair and maintenance, offering all clients local Service desk access with a scheduled on-site technician to replace any faulty parts throughout New Zealand. We carry a full set of major parts for all Kodak Alaris models. They can all be purchased at any time with the intention of getting your scanner in full working order on our initial visit. We can, if required, update your systems to the latest (appropriate) software and firmware. Note: User Maintenance & Consumables, such as parts affected by normal wear and tear (lamps, glass, white background plates, filters) are not covered by the extended warranty plan. Call 0800 886 077 for service & support.
If required, Computergate can install your scanner at your location by a local technician.
We have a fixed fee service that will unpack, test and connect the scanner on your nominated device or network and ensure your users have access to the scanner.
This can be ordered at the time of purchasing your scanner through your local reseller.
Computergate give you the peace of mind that we will stand behind our products for many years after your purchase. Even if you do not extend your initial warranty cover, our Service Desk will still offer service. Our service and repair work are carried out using genuine Kodak Alaris parts and carry the full manufacturer’s warranty. Email us on firstname.lastname@example.org or contact us on 0800 886 077 (NZ only).