Gain single-source hardware maintenance accountability where and when you need it
Hardware problems can be notoriously frustrating—not to mention costly. Make it simple with IBM Hardware Maintenance Services. Our extensive, customizable range of maintenance and hardware support services for IBM and multivendor systems lets you quickly and conveniently resolve hardware issues from a single point. And with our world-class support infrastructure, processes and governance and extensive global parts logistics, we can get the right support for your hardware assets.
Help prevent outages
Take proactive measures in your IT environment to help prevent downtime and boost performance
Simplify technical support
Enjoy the ease of single-call accountability for IBM and non-IBM hardware support
Help accelerate recovery
Faster recovery means more productivity for your business, less revenue impact and greater customer satisfaction
HARDWAREMAINTENANCE
- Tailored SLAs
- Multi-vendor support
- National coverage
- 100% spare parts guarantee
- Preventative maintenance
- Manufacturer trained engineers
Computergate Hardware Maintenance Services increase operational efficiency and improve IT availability by enabling you to:
- Manage your IT infrastructure budget with predictable, controllable costs. With various fixed cost pricing options, Computergate enables easy budgeting for current and future needs since hard-to-control variable costs are replaced by fixed costs.
- Eliminate the cost and headache of multiple service providers. With Computergate’s multi-vendor capabilities, you can reduce the number of service providers you need to support a broad spectrum of products and environments.
- Scale support quickly and easily. Computergate’s global infrastructure allows you to expand or reduce your domain at any time. You eliminate indirect costs and the need for additional language and time zone coverage.
- Take advantage of state-of-the-art technology without the burden of evaluating, purchasing, implementing and supporting it.
- Access critical skill sets with Computergate’s multi-vendor expertise, covering most leading technologies, to ensure that you receive the specialized support you need.
- Re-focus on your core business and managing more strategic initiatives, while receiving the best IT infrastructure support available.