Computergate’s Service Partner Program builds a Global Network of like-minded service providers and provides the opportunity
for growth through extended reach beyond your immediate cover.
Why partner with Computergate?
Computergate has become a major Independent Service Provider globally. Our market presence is an opportunity for our service & vendor partners to provide value, depth and quality services to their customers and assist in securing new business relationships globally. Our existing partners are constantly evolving their service capabilities and extended reach through building solid service strategies that meets their customer’s needs. Using Computergate allows you to offer service to your customers globally without the huge investment in resources and large overheads. Become part of the Computergate family and your company can enjoy the benefits of being connected to a world leader in technology services.
Become a part of a Global Service Network and expand together
Global reach
Ability to leverage a global network of partners to offer clients a complete service.
The program is to enhance & grow existing
partners to build close reciprocal relationships with each other
Service Centric
Like-minded service organisations focused on delivering quality outcomes to all clients.
Become part of a select group of service organisations, that represents a single global
workforce.
Shared Capabilities
By going with our partner program, here are some of the benefits that you will receive:
Support Services
- Direct, Nationwide & Managed Field Force
- Vendor Extended Warranties
- Staging & Workshop repairs
- Spare’s handling & Logistics
- Parts Warehousing
- Technical Resourcing
Service Desk
- Ticket Coordination
- 24×7 1st level triage
Lifecycle Services
- Staging & deployment
- Warranty Renewals
- Implementation
Professional Services
- Project Coordination
- Network & Infrastructure
- Rack & Stack
- Site Auditing
- Disposal Services
Expand your Global reach to Accelerate Growth
Computergate’s Service Partner Program develops relationships and provides the opportunity for mutual growth.
Grow Together
| Engage
Preferential rates including access to program resources. Expertise Access to solutioning team |
Experience
Access to workforce to complement and extend Empower End to end life cycle management. |
We tailor our services to meet the customer’s needs – all expertly managed by a dedicated service delivery team.
The program is open to like-minded service organisations and should be seen as an opportunity to build a close reciprocal relationship with Computergate.
Our Partner Services
We have three different levels to our Partner Services, have a look below to find out which one suits your needs best.
Features
Detailed below are some of the features you will get when you sign up to one of the above tiers:
Agreed Rates
Agreed Rates
Rates based on agreed pricing & annual spend for tickets allocated throughout the Partner network.
Preferred Leads
Preferred Leads
All leads related to Partner services will be provided on a preferential basis.
Joint Business & Marketing Planning
Joint Business & Marketing Planning
Joint collateral and presentation support.
Partner Program Awards
Partner Program Awards
Annual awards based on performance and commitment to program.
Service Desk Capability
Service Desk Capability
Local Service Desk & Contact to easily communicate service tickets on a 24×7 basis.
Nominated Skilled Resources
Nominated Skilled Resources
Named resources related to skills sets.
Dedicated Service Manager with Reviews
Dedicated Service Manager with Reviews
Regular quarterly performance reviews to ensure commitment to the program.
Quality Service Outcomes
Quality Service Outcomes
Identified service improvements to enhance service offerings.
Learn what partnering with Computergate can do for you.
Enrich your offering with a strong Service Centric model.
Build stronger relations by extending your reach for your clients
Maximize financial rewards by delivering added value to your clients
Join the Network
Provide the complete package to your customers. By combining our strengths will provide you access to sales & technical representatives who will work collectively to ensure all challenges and needs are exceeded. To find our more about our network click here!