Guardian Managed offers businesses complete management of their infrastructure, offering customisable solutions that match your businesses needs. Budget, SLA’s and Infrastructure are all factored into a tailor made solution for your business.
SLA’s
Guardian Managed offers a range of SLA options ranging from NBD to 24×7, pending your businesses requirements. Prioritise the SLA to the type of Infrastructure you need managed.
Help Desk Services
Utilise our team of Level 1-3 technicians for Desktop, Application, Network and Server issues, to ensure your issues are resolved quickly and effectively, every time.
CARE
All Managed solutions come with CARE, our personal approach to Managed Services. CARE offers dedicated routine check up of your systems. Our technical team can visit onsite, or remotely, on a routine based on your requirements, to ensure all systems are running as normal.
SLA’s
Onsite Services
Onsite services are offered with all Managed solutions. Issues including hardware and network problems can require an onsite, and our team of field technicians are ready to attend. Coupled with customizable SLA’s, ensure your systems are back up and running quickly.
Add on Tiers
All Managed Solutions offer the addition of our other solutions, including Advanced Monitoring, Endpoint and Network Protection, and Extended hardware warranties.